APA (7th ed.) Citation

Timm, P. R. (2014). Customer service: Career success through customer loyalty (Sixth Edition.). Pearson.

Chicago Style (17th ed.) Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Sixth Edition. Boston: Pearson, 2014.

MLA (9th ed.) Citation

Timm, Paul R. Customer Service: Career Success Through Customer Loyalty. Sixth Edition. Pearson, 2014.

Warning: These citations may not always be 100% accurate.