00000cam a22000004i 4500 UP-99796217612992377 Buklod 20190412184025.0 t grm 00| u| ta 190412s2018 xx d r |||| u| 9781305280267 (student edition) 1305280261 (student edition) (iLib)UPD-00398864370 DLC DEDUC rda eng DMLUC HD 30.3 H34 2018 Hamilton, Cheryl author. Communicating for results a guide for business and the professions Cheryl Hamilton, Tony L. Kroll. Eleventh edition. Boston, MA Cengage Learning [2018]. xix, 505 pages illustrations (chiefly color) 25 cm. text rdacontent unmediated rdamedia volume rdacarrier Previous edition: 2014. Includes bibliographical references (pages 451-479) and indexes. Understanding communication in the workplace -- Communication and ethics at work: what should you know? -- Organizations in the workplace: which ones fit you best? -- Handling conflict, cultural diversity, and relationships -- Personalizing communication in the workplace -- Effective listening -- Nonverbal communication -- Anxiety, technology, and other communication obstacles -- Maximizing communication in the workplace -- Basic information for all types of interviews -- The employment interview -- Small-group communication and problem solving -- Participation and leadership in teams -- Polishing oral and written communication in the workplace -- Informative presentations: plan, research, organize, and deliver -- Verbal and visual supporting materials -- Persuasive presentations: individual or team -- Written communication. Communication in management. Kroll, Tony L. author. FO UPD DCAL HD 30.3 H34 2018 UPD DEDUC HD 30.3 H34 2018 Book