MacInnes, R. L. (2009). The lean enterprise memory jogger for service: Where supply meets demand... exactly! Goal/QPC.
Citazione stile Chigago Style (17a edizione)MacInnes, Richard L. The Lean Enterprise Memory Jogger for Service: Where Supply Meets Demand... Exactly! Salem, NH: Goal/QPC, 2009.
Citatione MLA (9a ed.)MacInnes, Richard L. The Lean Enterprise Memory Jogger for Service: Where Supply Meets Demand... Exactly! Goal/QPC, 2009.
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