Carleton, S. A. (2016). The black belt memory jogger: A pocket guide for Six Sigma DMAIC success (Second edition.). Goal/QPC.
Cita Chicago (17th ed.)Carleton, Sarah A. The Black Belt Memory Jogger: A Pocket Guide for Six Sigma DMAIC Success. Second edition. Methuen, MA: Goal/QPC, 2016.
Cita MLA (9th ed.)Carleton, Sarah A. The Black Belt Memory Jogger: A Pocket Guide for Six Sigma DMAIC Success. Second edition. Goal/QPC, 2016.
Atenció: Aquestes cites poden no estar 100% correctes.