Efficacy and usability of Moodle as learning management tool in training business process outsource agents - Papelleras, Andra C.; Que, Elenita N. (Quezon City College of Education, University of the Philippines Diliman, 2018)
Thesis (Master of Arts in Education - Educational Technology)--University of the Philippines, Diliman
Includes bibliographical references (pages 112-119).
Keywords: Moodle; Computer-assisted instruction -- Computer programs; Open source software; Employees -- Training of -- Computer-assisted instruction; Call center agents -- Training of -- Philippines -- Mandaluyong