Courage, C., Baxter, K., & Caine, K. (2015). Understanding your users: A practical guide to user research methods (Second edition.). Elsevier/Morgan Kaufmann.
Citação do estilo Chicago (17ª ed.)Courage, Catherine, Kathy Baxter, e Kelly Caine. Understanding Your Users: A Practical Guide to User Research Methods. Second edition. Amsterdam: Elsevier/Morgan Kaufmann, 2015.
Citação MLA (9ª ed.)Courage, Catherine, et al. Understanding Your Users: A Practical Guide to User Research Methods. Second edition. Elsevier/Morgan Kaufmann, 2015.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.