Courage, C., Baxter, K., & Caine, K. (2015). Understanding your users: A practical guide to user research methods (Second edition.). Elsevier/Morgan Kaufmann.
Chicago Style (17th ed.) CitationCourage, Catherine, Kathy Baxter, and Kelly Caine. Understanding Your Users: A Practical Guide to User Research Methods. Second edition. Amsterdam: Elsevier/Morgan Kaufmann, 2015.
MLA (9th ed.) CitationCourage, Catherine, et al. Understanding Your Users: A Practical Guide to User Research Methods. Second edition. Elsevier/Morgan Kaufmann, 2015.
Warning: These citations may not always be 100% accurate.