APA (7th ed.) Citation

Kiran, D. R. (2017). Total quality management: Key concepts and case studies. BSP Books/Elsevier.

Chicago Style (17th ed.) Citation

Kiran, D. R. Total Quality Management: Key Concepts and Case Studies. [India]: BSP Books/Elsevier, 2017.

MLA (9th ed.) Citation

Kiran, D. R. Total Quality Management: Key Concepts and Case Studies. BSP Books/Elsevier, 2017.