Cita APA (7th ed.)

Rosing, M. V., Scheer, A., & Scheel, H. v. (2015). The complete business process handbook: Body of knowledge from process modeling to BPM. Elsevier/Morgan Kaufmann.

Cita Chicago (17th ed.)

Rosing, Mark Von, August-Wilhelm Scheer, i Henrik von Scheel. The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM. Waltham, MA: Elsevier/Morgan Kaufmann, 2015.

Cita MLA (9th ed.)

Rosing, Mark Von, et al. The Complete Business Process Handbook: Body of Knowledge from Process Modeling to BPM. Elsevier/Morgan Kaufmann, 2015.