APA (7th ed.) Citation

American Hospitality Academy. (2005). SERVLEAD: Service leadership in a multicultural workplace : internship manual, cultural awareness and leadership development. Educational Institute of the American Hotel & Lodging Association.

Chicago Style (17th ed.) Citation

American Hospitality Academy. SERVLEAD: Service Leadership in a Multicultural Workplace : Internship Manual, Cultural Awareness and Leadership Development. Lansing, Michigan: Educational Institute of the American Hotel & Lodging Association, 2005.

MLA (9th ed.) Citation

American Hospitality Academy. SERVLEAD: Service Leadership in a Multicultural Workplace : Internship Manual, Cultural Awareness and Leadership Development. Educational Institute of the American Hotel & Lodging Association, 2005.