Goetsch, D. L., & Davis, S. (2013). Quality management for organizational excellence: Introduction to total quality (Seventh edition.). Pearson.
Chicago (17e ed.) BronvermeldingGoetsch, David L., en Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Boston: Pearson, 2013.
MLA (9e ed.) BronvermeldingGoetsch, David L., en Stanley Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. Seventh edition. Pearson, 2013.
Let op: Deze citaties zijn niet altijd 100% accuraat.