TY - BOOK T1 - Customer service management training 101 quick and easy techniques that get great results A1 - Evenson, Renee LA - English PP - New York PB - AMACOM YR - 2018 ED - Third edition. UL - https://tuklas.up.edu.ph/Record/UP-99796217612791639 OP - 228 CN - HF 5415.5 E894 2018 SN - 9780814438916 (pbk.) KW - Customer service : Management. KW - Executives : Training of. KW - Time management. KW - Leadership. KW - Communication in management. ER -