APA (7th ed.) Citation

Evenson, R. (2018). Customer service management training 101 quick and easy techniques that get great results (Third edition.). AMACOM.

Chicago Style (17th ed.) Citation

Evenson, Renee. Customer Service Management Training 101 Quick and Easy Techniques That Get Great Results. Third edition. New York: AMACOM, 2018.

MLA (9th ed.) Citation

Evenson, Renee. Customer Service Management Training 101 Quick and Easy Techniques That Get Great Results. Third edition. AMACOM, 2018.