Smith, L. C., & Wong, M. A. (2016). Reference and information services: An introduction (Fifth edition.). Libraries Unlimited.
Citação norma ChicagoSmith, Linda C., and Melissa Autumn Wong. Reference and Information Services: An Introduction. Fifth edition. Santa Barbara, California: Libraries Unlimited, 2016.
Citação norma MLASmith, Linda C., and Melissa Autumn Wong. Reference and Information Services: An Introduction. Fifth edition. Libraries Unlimited, 2016.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.