Non-linguistic analysis of call center conversations

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analy...

Mô tả đầy đủ

Chi tiết về thư mục

Tác giả chính:	Kopparapu, Sunil K. (Tác giả)
Tác giả của công ty:	SpringerLink (Online service)
Định dạng:	Electronic Resource
Ngôn ngữ:	English
Được phát hành:	Cham Springer International Publishing [2015]
Những chủ đề:	Speech processing systems. Automatic speech recognition. Computational linguistics. Electronic books.
Truy cập trực tuyến:	Available for University of the Philippines System via SpringerLink. Click here to access Also available remotely for University of the Philippines System via SpringerLink. Click here to access thru EZproxy