Non-linguistic analysis of call center conversations

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analy...

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Detaylı Bibliyografya
Yazar: Kopparapu, Sunil K. (Yazar)
Müşterek Yazar: SpringerLink (Online service)
Materyal Türü: Electronic Resource
Dil:English
Baskı/Yayın Bilgisi: Cham Springer International Publishing [2015]
Konular:
Online Erişim:Available for University of the Philippines System via SpringerLink. Click here to access
Also available remotely for University of the Philippines System via SpringerLink. Click here to access thru EZproxy