Non-linguistic analysis of call center conversations

The book focuses on the part of the audio conversation not related to language such as speaking rate (in terms of number of syllables per unit time) and emotion centric features. This text examines using non-linguistics features to infer information from phone calls to call centers. The author analy...

詳細記述

書誌詳細
第一著者: Kopparapu, Sunil K. (著者)
団体著者: SpringerLink (Online service)
フォーマット: Electronic Resource
言語:English
出版事項: Cham Springer International Publishing [2015]
主題:
オンライン・アクセス:Available for University of the Philippines System via SpringerLink. Click here to access
Also available remotely for University of the Philippines System via SpringerLink. Click here to access thru EZproxy