TY  - GEN
T1  - Long term warranty and after sales service concept, policies and cost models
A1  - Rahman, Anisur
A1  - Chattopadhyay, Gopinath
LA  - English
PP  - Cham
PB  - Springer International Publishing
YR  - 2015
UL  - https://tuklas.up.edu.ph/Record/UP-99796217612770479
SN  - 9783319162713 (online ISBN)
KW  - Customer services.
KW  - Warranty.
KW  - Consumer protection.
KW  - Electronic books.
ER  -