APA citiranje

Jamandre, N. K. F., & Agravante, J. A. (2008). A study of the communication-related variables that contribute to the job retention of call center agent: The case of eTelecare. College of Arts and Letters, University of the Philippines Diliman.

Chicago Style (17th ed.) Citation

Jamandre, Niel Kenneth F., and Josefina A. Agravante. A Study of the Communication-related Variables That Contribute to the Job Retention of Call Center Agent: The Case of ETelecare. Quezon City: College of Arts and Letters, University of the Philippines Diliman, 2008.

MLA citiranje

Jamandre, Niel Kenneth F., and Josefina A. Agravante. A Study of the Communication-related Variables That Contribute to the Job Retention of Call Center Agent: The Case of ETelecare. College of Arts and Letters, University of the Philippines Diliman, 2008.