Buswell, J., Williams, C., Donne, K., & Sutton, C. (2017). Service quality in leisure, events, tourism and sport (Second Edition.). CAB International.
Cita Chicago (17th ed.)Buswell, John, Christine Williams, Keith Donne, i Carley Sutton. Service Quality in Leisure, Events, Tourism and Sport. Second Edition. Boston, MA: CAB International, 2017.
Cita MLA (9th ed.)Buswell, John, et al. Service Quality in Leisure, Events, Tourism and Sport. Second Edition. CAB International, 2017.
Atenció: Aquestes cites poden no estar 100% correctes.