Sharp, A., & McDermott, P. (2001). Workflow modeling: Tools for process improvement and application development. Artech House.
Chicago Style (17th ed.) CitationSharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Norwood, MA: Artech House, 2001.
MLA (8th ed.) CitationSharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development. Artech House, 2001.
Warning: These citations may not always be 100% accurate.