Aalst, W. v. d., & Hee, K. M. v. (2002). Workflow management: Models, methods, and systems. MIT Press.
Cita Chicago (17th ed.)Aalst, Wil van der, i Kees Max van Hee. Workflow Management: Models, Methods, and Systems. Cambridge, Mass: MIT Press, 2002.
Cita MLA (9th ed.)Aalst, Wil van der, i Kees Max van Hee. Workflow Management: Models, Methods, and Systems. MIT Press, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.