Aalst, W. v. d., & Hee, K. M. v. (2002). Workflow management: Models, methods, and systems. MIT Press.
Citação norma ChicagoAalst, Wil van der, and Kees Max van Hee. Workflow Management: Models, Methods, and Systems. Cambridge, Mass: MIT Press, 2002.
Citação norma MLAAalst, Wil van der, and Kees Max van Hee. Workflow Management: Models, Methods, and Systems. MIT Press, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.