Cita APA (7th ed.)

Pyzdek, T., & Keller, P. (2013). The handbook for quality management: A complete guide to operational excellence (Second edition.). McGraw-Hill.

Cita Chicago (17th ed.)

Pyzdek, Thomas, i Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. Second edition. New York: McGraw-Hill, 2013.

Cita MLA (9th ed.)

Pyzdek, Thomas, i Paul Keller. The Handbook for Quality Management: A Complete Guide to Operational Excellence. Second edition. McGraw-Hill, 2013.