Alava, A. S. Industry report: The problem of sustainable competitive advantage in Philippine call centers. Philippine Management Review.
Chicago Style (17th ed.) CitationAlava, Aileen S. "Industry Report: The Problem of Sustainable Competitive Advantage in Philippine Call Centers." Philippine Management Review .
MLA (9th ed.) CitationAlava, Aileen S. "Industry Report: The Problem of Sustainable Competitive Advantage in Philippine Call Centers." Philippine Management Review, .
Warning: These citations may not always be 100% accurate.