Cita APA (7th ed.)

Cassell, K. A. (2017). Managing reference today: New models and best practices. Rowman & Littlefield.

Cita Chicago (17th ed.)

Cassell, Kay Ann. Managing Reference Today: New Models and Best Practices. Lanham: Rowman & Littlefield, 2017.

Cita MLA (9th ed.)

Cassell, Kay Ann. Managing Reference Today: New Models and Best Practices. Rowman & Littlefield, 2017.