How companies win profiting from demand-driven business models no matter what business you're in

Bibliographic Details
Main Authors:	Kash, Rick (Author), Calhoun, David (David L.) (Author)
Format:	Book
Language:	English
Published:	New York HarperBusiness [2010]
Edition:	First edition.
Subjects:	Organizational change. Organizational effectiveness. Customer relations. Consumer satisfaction. Customer services > Management. Success in business.