Stellar customer service training library staff to exceed expectations

Bibliografiska uppgifter
Övriga upphovsmän:	Chakraborty, Mou (Utgivare, redaktör, sammanställare)
Materialtyp:	Bok
Publicerad:	Santa Barbara, California Libraries Unlimited [2016]
Ämnen:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.