Stellar customer service training library staff to exceed expectations

Manylion Llyfryddiaeth
Awduron Eraill:	Chakraborty, Mou (Golygydd)
Fformat:	Llyfr
Cyhoeddwyd:	Santa Barbara, California Libraries Unlimited [2016]
Pynciau:	Public services (Libraries) Libraries > Customer services. Library employees > In-service training.