Stellar customer service training library staff to exceed expectations

Stellar customer service training library staff to exceed expectations

Detalhes bibliográficos
Outros Autores: Chakraborty, Mou (Editor)
Formato: Livro
Publicado em: Santa Barbara, California Libraries Unlimited [2016]
Assuntos:
Public services (Libraries)
Libraries > Customer services.
Library employees > In-service training.