APA (7th ed.) Citation

Chakraborty, M. (2016). Stellar customer service: Training library staff to exceed expectations. Libraries Unlimited.

Chicago Style (17th ed.) Citation

Chakraborty, Mou. Stellar Customer Service: Training Library Staff to Exceed Expectations. Santa Barbara, California: Libraries Unlimited, 2016.

MLA (9th ed.) Citation

Chakraborty, Mou. Stellar Customer Service: Training Library Staff to Exceed Expectations. Libraries Unlimited, 2016.