00000ctm a22000003i 4500 UP-99796217612614755 Buklod 20171006152857.0 m |o d | ta 171006s2017 xx d r |||| u| (iLib)UPD-00344412997 DCPA eng LG 996 2017 P8 D45 De Leon, Patrick Carlos. Sustaining total quality management (TQM) in the Philippine public sector the case of ISO 9001: 2008 - certified local government units Patrick Carlos De Leon ; Erwin Gaspar A. Alampay,adviser. Quezon City National College of Public Administration 2017 xv 178 leaves 28 cm. text rdacontent unmediateda rdamedia volume rdacarrier Thesis (D. Public Administration) National College of Public Administration, University of the Philippines May 2017 Total quality management Philippines. Local government Philippines Labor productivity. Performance standards. Alampay, Erwin Gaspar A. degree supervisor. FI UP UPD DCPA LG 996 2017 P8 D45 Thesis