The bully-proof workplace essential strategies, tips, and scripts for dealing with the office sociopath - Dean, Peter J. 1946-; Shepard, Molly Dickinson (New York McGraw-Hill, Education, 2017)
Prologue -- Bullying: a workplace crisis -- Standing up for yourself -- How to engage the belier -- How to engage the blocker -- How to engage the braggart -- How to engage the brute -- When all else fails ... get help -- I am a manager and I have a bully on my team: what do I do? -- Creating a bully-proof workplace -- Epilogue.
Includes bibliographical references (pages 261-283) and index.
Keywords: Bullying in the workplace; Problem employees