Organizational design for Knowledge Management - Mona Ben Chouikha (London ISTE Ltd., 2016)
Introduction -- Part 1 : A systemic approach to the organization based on knowledge management and its tools 1 -- Chapter 1 : Theoretical anchoring of knowledge 3 -- 1.1 Individual knowledge and skills 4 -- 1.2 From individual learning to organizational learning 9 -- 1.3 Knowledge management 16 -- 1.4 Knowledge management systems 23 -- 1.5 Communities, teams and knowledge management 26 -- 1.6 Knowledge management and cultures 31 -- Chapter 2 : The design of the learning organization 37 -- 2.1 From the systemic approach to the organizational design 37 -- 2.2 Proposal of an organizational design for knowledge management: "learning organization design" 44 -- Part 2 : Emergence of a new design: that of the learning organization 61 -- Chapter 3 : Real-world access methodology 63 -- 3.1 Methodological choices 64 -- 3.2 The field of research 67 -- 3.3 Data collection 85 -- 3.4 Processing of the collected data 92 -- Chapter 4 : Case study 99 -- 4.1 Design of the learning organization SCCC (before the merger) 99 -- 4.2 Design of the learning organization SCCC (period of merger with N) 108 -- 4.3 Design of the learning organization NSN (post-merger) 114 -- 4.4 Overview of the three phases 122 -- Chapter 5 : Emergence of a new organizational design 127 -- 5.1 Emergence of a design of the learning organization 127 -- 5.2 Emergence of a new organizational design in view of the impact of culture 130 -- 5.3 Emergence of a new organizational design when faced with knowledge boundaries 131 -- Conclusion 139 -- Bibliography 147 -- Index 171.
Keywords: Knowledge management; Organizational learning; Organization