A total systems design study on Cruven Auto Specialist
This study focuses on improving company revenue and customer satisfaction of Cruven Suspension Specialist, an automotive repair shop, through the reduction of service delays. Data analytics was used to identify logistics delay and long queues as the major contributors to service delays. Further ana...
| 主要な著者: | , , |
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| フォーマット: | 学位論文 |
| 言語: | English |
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