Telecommunications quality of service management from legacy to emerging services

The following topics are dealt with: quality of service in telecommunications; viewpoints of quality of service; customers' quality of service requirements; quality of service offered/planned by the service provider; quality of service delivered by the service provider; customer's percepti...

全面介绍

书目详细资料

Main Authors:	Oodan, A. P. (Author), Ward, Keith E. (Author), Savolaine, Catherine G. (Author), Daneshmand, Mahmoud (Author), Hoath, Peter (Author)
格式:	Electronic Resource
语言:	English
出版:	London, United Kingdom Institution of Engineering and Technology 2003.
主题:	Telecommunication > Customer services. Telecommunication > Quality control. Electronic books.
在线阅读:	Available for University of the Philippines Diliman via IET Digital Library. Click here to access Also available remotely for University of the Philippines Diliman via IET Digital Library. Click here to access thru EZproxy