Telecommunications quality of service management from legacy to emerging services

The following topics are dealt with: quality of service in telecommunications; viewpoints of quality of service; customers' quality of service requirements; quality of service offered/planned by the service provider; quality of service delivered by the service provider; customer's percepti...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής

Κύριοι συγγραφείς:	Oodan, A. P. (Συγγραφέας), Ward, Keith E. (Συγγραφέας), Savolaine, Catherine G. (Συγγραφέας), Daneshmand, Mahmoud (Συγγραφέας), Hoath, Peter (Συγγραφέας)
Μορφή:	Electronic Resource
Γλώσσα:	English
Έκδοση:	London, United Kingdom Institution of Engineering and Technology 2003.
Θέματα:	Telecommunication > Customer services. Telecommunication > Quality control. Electronic books.
Διαθέσιμο Online:	Available for University of the Philippines Diliman via IET Digital Library. Click here to access Also available remotely for University of the Philippines Diliman via IET Digital Library. Click here to access thru EZproxy