Telecommunications quality of service management from legacy to emerging services

The following topics are dealt with: quality of service in telecommunications; viewpoints of quality of service; customers' quality of service requirements; quality of service offered/planned by the service provider; quality of service delivered by the service provider; customer's percepti...

Disgrifiad llawn

Manylion Llyfryddiaeth

Prif Awduron:	Oodan, A. P. (Awdur), Ward, Keith E. (Awdur), Savolaine, Catherine G. (Awdur), Daneshmand, Mahmoud (Awdur), Hoath, Peter (Awdur)
Fformat:	Electronic Resource
Iaith:	English
Cyhoeddwyd:	London, United Kingdom Institution of Engineering and Technology 2003.
Pynciau:	Telecommunication > Customer services. Telecommunication > Quality control. Electronic books.
Mynediad Ar-lein:	Available for University of the Philippines Diliman via IET Digital Library. Click here to access Also available remotely for University of the Philippines Diliman via IET Digital Library. Click here to access thru EZproxy