APA-referens (7:e uppl.)

Oodan, A. P., Ward, K. E., Savolaine, C. G., Daneshmand, M., & Hoath, P. (2003). Telecommunications quality of service management: From legacy to emerging services. Institution of Engineering and Technology. https://doi.org/10.1049/PBTE048E

Chicago-referens (17:e uppl.)

Oodan, A. P., Keith E. Ward, Catherine G. Savolaine, Mahmoud Daneshmand, och Peter Hoath. Telecommunications Quality of Service Management: From Legacy to Emerging Services. London, United Kingdom: Institution of Engineering and Technology, 2003. https://doi.org/10.1049/PBTE048E.

MLA-referens (9:e uppl.)

Oodan, A. P., et al. Telecommunications Quality of Service Management: From Legacy to Emerging Services. Institution of Engineering and Technology, 2003. https://doi.org/10.1049/PBTE048E.