TY - THES T1 - The sound of voice types, modalities and effectiveness of employee voice mechanisms in selected IT-BPO companies in Metro Manila A1 - SalvaƱa, Joanna Marie Evaristo A2 - Serrano, Melisa R. A2 - Ofreneo, Rene E. A2 - Bitonio, Benedicto Ernesto R., Jr A2 - Asuncion, Ronahlee A. LA - English YR - 2016 UL - https://tuklas.up.edu.ph/Record/UP-99796217612459482 CN - LG 995 2016 I5 S25 ER -