The CEO of Popeyes on treating franchisees as the most important customers.

Bibliographic Details
Published in:	Harvard Business Review V. 94, 1-5, 7/8,9,10 (2016).
Main Author:	Bachelder, Cheryl
Format:	Article
Language:	English
Subjects:	Chief executive officers. Franchisees. Business models. Trust. Turnaround management. Fast food industry.