Kick-ass customer service Consumers want results - not sympathy.

Kick-ass customer service Consumers want results - not sympathy.

Sonraí bibleagrafaíochta
Foilsithe in:Harvard Business Review V. 95, 1 (2017).
Príomhchruthaitheoir: Dixon, Matthew
Formáid: Alt
Teanga:English
Ábhair:
Customer services.
Call centers.
Customer satisfaction.
Self service.
Talent management.
Cost reduction.