Testing the Inverted-U Theory of stress-performance relationship in four BPO companies in Metro Manila - Adan, Joyce Nobleza; Cabegin, Emily Christi A.; Sale, Jonathan P.; Serrano, Melisa R.; Tolentino, Maria Catalina M. (Quezon City School of Labor and Industrial Relations, University of the Philippines)
Thesis--(Master of Industrial Relations), University of the Philippines Diliman.
Includes bibliographical references and appendices.