Tourist customer service satisfaction an encounter approach

Detalles Bibliográficos
Autores principales:	Noe, Francis p. (Autor), Uysal, Muzaffer (Autor), Magnini, Vincent P. (Autor)
Formato:	Libro
Lenguaje:	English
Publicado:	London, New York Routledge 2015.
Colección:	Routledge Advances in Tourism.
Materias:	Tourism > Management. Hospitality industry > Management.