Tourist customer service satisfaction an encounter approach

Tourist customer service satisfaction an encounter approach

Detalhes bibliográficos
Main Authors: Noe, Francis p. (Author), Uysal, Muzaffer (Author), Magnini, Vincent P. (Author)
Formato: Livro
Idioma:English
Publicado em: London, New York Routledge 2015.
Colecção:Routledge Advances in Tourism.
Assuntos:
Tourism > Management.
Hospitality industry > Management.