Cita APA (7th ed.)

Noe, F. p., Uysal, M., & Magnini, V. P. (2015). Tourist customer service satisfaction: An encounter approach. Routledge.

Cita Chicago (17th ed.)

Noe, Francis p., Muzaffer Uysal, i Vincent P. Magnini. Tourist Customer Service Satisfaction: An Encounter Approach. London, New York: Routledge, 2015.

Cita MLA (9th ed.)

Noe, Francis p., et al. Tourist Customer Service Satisfaction: An Encounter Approach. Routledge, 2015.