Ireland, C. A., Fisher, M., & Vecchi, G. M. (2011). Conflict and crisis communication: Principles and practices. Routledge.
Citazione stile Chigago Style (17a edizione)Ireland, Carol A., Martin Fisher, e Gregory M. Vecchi. Conflict and Crisis Communication: Principles and Practices. London: Routledge, 2011.
Citatione MLA (9a ed.)Ireland, Carol A., et al. Conflict and Crisis Communication: Principles and Practices. Routledge, 2011.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.