Looking out, looking in - Adler, Ronald B.; Proctor, Russell F. (Boston, Massachusetts Wadsworth Cengage Learning, 2017)
1. A first look at interpersonal communication. -- 2. Interpersonal communication and social media. -- 3. Communication and identity: creating and presenting the self. -- 4. Perception: what you see is what you get. -- 5. Emotions: feeling, thinking, and communicating. -- 6. Language: barrier and bridge. -- 7. Nonverbal communication: messages beyond words. -- 8. Listening: more than meets the ear. -- 9. Communication and relational dynamics. -- 10. Communication in close relationships. -- 11. Improving communication climates. -- 12. Managing interpersonal conflicts.
At head of title: Cengage advantage books.
Includes bibliographical references and indexes.
Keywords: Interpersonal communication; Body language; Communication -- Psychological aspects