The Dark side of CRM customers, relationships and management

Dades bibliogràfiques
Altres autors:	Nguyen, Bang (Editor), Simkin, Lyndon (Editor), Canhoto, Ana Isabel (Editor)
Format:	Llibre
Idioma:	English
Publicat:	Oxon, OX Routledge [2016].
Matèries:	Customer relations > Management.