Cita APA

Rosing, M. v., Scheer, A., & Scheel, H. v. (2015). The Complete business process handbook. Elsevier Morgan Kaufmann.

Citación estilo Chicago

Rosing, Mark von, August-Wilhelm Scheer, and Henrik von Scheel. The Complete Business Process Handbook. Waltham, MA: Elsevier Morgan Kaufmann, 2015.

Cita MLA

Rosing, Mark von, et al. The Complete Business Process Handbook. Elsevier Morgan Kaufmann, 2015.