Rosing, M. v., Scheer, A., & Scheel, H. v. (2015). The Complete business process handbook. Elsevier Morgan Kaufmann.
Citación estilo ChicagoRosing, Mark von, August-Wilhelm Scheer, and Henrik von Scheel. The Complete Business Process Handbook. Waltham, MA: Elsevier Morgan Kaufmann, 2015.
Cita MLARosing, Mark von, et al. The Complete Business Process Handbook. Elsevier Morgan Kaufmann, 2015.
Warning: These citations may not always be 100% accurate.