Noronha, E., & D'Cruz, P. (2009). Employee identity in Indian call centres: The notion of professionalism. Response SAGE.
Chicago Style (17th ed.) CitationNoronha, Ernesto, and Premilla D'Cruz. Employee Identity in Indian Call Centres: The Notion of Professionalism. New Delhi, India, Thousand Oaks: Response SAGE, 2009.
MLA (9th ed.) CitationNoronha, Ernesto, and Premilla D'Cruz. Employee Identity in Indian Call Centres: The Notion of Professionalism. Response SAGE, 2009.
Warning: These citations may not always be 100% accurate.