Managing for quality and performance excellence

Detalhes bibliográficos
Main Authors:	Evans, James R. (James Robert) 1950- (Author), Lindsay, William M. (Author)
Formato:	Livro
Idioma:	English
Publicado em:	Mason, OH South-Western Cengage Learning [2014]
Edição:	Ninth edition.
Assuntos:	Quality control. Total quality management. Quality assurance.